Environmental Policy
Here in Crantock we are extremely fortunate to be living in beautiful, natural surroundings enjoying, what is arguably, some of the finest coastline within the United Kingdom.
However, we are very much aware that running a business can have a significant impact on the environment and, since acquiring the Fairbank Hotel in 2003, all of our changes have been designed to help decrease this impact.
This year we are aiming to further reduce our impact on the environment and, at the same time, increase our visitors' awareness of the surrounding area and its long term sustainability for all to enjoy in the future.
As part of this policy, the Fairbank Hotel will:
— sort and recycle waste, as far as is possible, in order to reduce the volume sent to landfill
— use local produce and suppliers where possible, so reducing the 'food miles'
— maintain a 'Green Tariff' with our electricity supplier
— use low energy light bulbs wherever practical
— use low energy electrical equipment
— correspond by email, where possible, rather than printing to post
— encourage guests to think of alternatives to using their car - walk, bike
— help guests minimize emissions by providing information on public transport and local 'environmentally friendly' activities not requiring a car
— monitor use of utility commodities such as oil, electricity and water and strive to reduce usage
— restock, when next required, with recycled stationery and brochures for any written correspondence
— endeavour to raise awareness within staff and guests in how to participate in protecting the environment
Whilst it is our aim to be as 'environmentally friendly' as possible, it is also our intention to MINIMIZE effects on the environment without COMPROMISE to your enjoyment, or comfort, during your stay at the Fairbank Hotel.
We welcome your support with our aims for long term sustainability, to benefit all, both now and for future generations.
Paul and Elaine Redd
10th February 2008
Green Tourism Business Scheme
We are working in conjunction with the
CoaST project (Cornwall Sustainable Tourism) and
ENVISION (where
environment means business) to achieve all of our relevant environmental targets in order to gain accreditation within the
Green Tourism Business Scheme, which we hope to achieve by this summer.
Please watch this page for the latest developments.
10th February 2008
Access Statement
Access Statement for Fairbank Hotel
Introduction
Here at the Fairbank Hotel, we are committed to ensuring that all our guests are given a warm welcome and that their needs are catered for effectively. To enable us to achieve this it is important that we are aware of any guests who have any special needs or disabilities, to ensure that their stay at the hotel is as enjoyable as possible.
It is our aim that guests with special requirements do not feel that they are discriminated against in any way and that they are welcomed in the same way as all our guests.
Within our website we have endeavoured to describe all facilities and features of the Hotel as accurately as possible and we are fully committed to our programme of continual improvement - welcoming any feedback from our guests.
We would like all of our potential guests to be aware that all bedrooms in the Hotel are located on the first and second floors accessed by two separate, bright and airy staircases. There is no lift facility installed but assistance will always be available. The main staircase to the first floor has a second handrail and nosings to the carpet on each stair tread to facilitate access for our less mobile guests.
Pre-Arrival
• We are located on West Pentire Road in Crantock village, approximately five miles from the centre of Newquay and about nine miles from the main A30 trunk road through Cornwall. We will happily email 'simplified directions' to the Hotel on request.
• Regular rail services connect to Newquay from most of the country. More direct services operate to Truro which is approximately 12 miles from the Hotel.
• Newquay's St Mawgan airport, with its regular, scheduled services is only a fifteen minute drive away. Full details on all flights operating to and from Newquay Airport can be found on their website
www.newquaycornwallairport.com
• Hire cars are available at both Newquay Airport and Truro station - details on request. Alternatively, we can provide details of local taxi operators that can be booked in advance to meet and greet.
• Regular bus services run from Newquay and Truro to Crantock village. Bus services also run from Newquay Airport to Newquay Bus Station from where other services run to Crantock village.
• Our website -
www.fairbankhotel.co.uk - provides full descriptions and some pictures of our guest rooms and further information about the services we provide.
• Please note that as of 2008 we no longer provide any facilities for pets within the Hotel.
• You can contact us by telephone or email. Please see the 'contact information' section of this document for full details.
Arrival & Car Parking Facilities
• We have ample car parking facilities on level tarmac at the front of the Hotel. However, when busy, we sometimes have to implement 'double parking' and we request that all guests park their cars with due consideration for others particularly as we have decided against marking out individual parking bays.
• We are happy to provide assistance with luggage on request.
Main Entrance & Reception
• The main entrance is at the front of the Hotel.
• There are two black concrete steps leading up to the door or, alternatively, a black concrete ramp to the left of the entrance running along the front of the building.
• Once in the Hotel there are no further steps within the ground floor area.
• At Reception we have a low level guest registration / enquiry area available when required.
• There is seating provided within the entrance sun lobby.
• When Reception is unmanned, there is a bell to summon immediate assistance.
• On registration all guests are provided with a familiarisation tour of the Hotel facilities and are then shown to their individual rooms with assistance given with their luggage as required.
Public Areas - General (Internal)
• The Hotel is carpeted throughout all public areas, corridors and bedrooms.
• The Lounge, Dining Room and Conservatory Bar Lounge are all located on the ground floor.
• There is level access from the Conservatory Bar Lounge to the top level of the raised decking area overlooking Crantock Bay.
Public Areas - WC
• Adjacent to the Reception area is an accessible, unisex cloakroom, fully equipped for wheelchair access.
• This cloakroom is fitted with an emergency pull cord alarm facility.
Outdoor Facilities
• There is level access from the Conservatory Bar Lounge to the top level of the raised decking area overlooking Crantock Bay.
• Five decking steps with handrails lead to the lower decking level with a further five steps leading to the rear garden area.
• Level access through a wooden gateway onto the lower decking area can be made from the car park area by following the tarmac driveway to the side of the Hotel.
• Located within the Garden area are two fish ponds. Whilst fenced from the main viewing area guests (especially those with young children) are respectfully reminded to exercise due caution as these ponds are deep.
Bedrooms
• We have a total of fourteen individually named bedrooms, all with en-suite facilities and most with glorious sea views.
•Two of the bedrooms are equipped with luxurious four-poster beds and three bedrooms are suitable for family occupancy.
• Full descriptions on all of our individually named bedrooms are provided on our website
www.fairbankhotel.co.uk
Additional Information
• Please note that as of 2008 we no longer provide any facilities for pets within the Hotel.
• Smoking is not permitted within the entire Hotel including the outside decking area.
• WiFi access is available throughout the Hotel.
Contact Information
• Address: West Pentire Road, Crantock, Cornwall, TR8 5SA
• Telephone: +44 (0) 1637 830424
• Email: enquiries@fairbankhotel.co.uk
• Website:
www.fairbankhotel.co.uk
Future Plans
• To improve our wireless coverage and minimise 'dead spots' as well as improving the speed of connection, we intend to upgrade our WiFi to wireless - n (draft 802.11n) from existing wireless - g. (Expected completion summer 2008)
• We intend to provide a dedicated PC terminal for guests to use for internet access. (Expected completion summer 2008)
We welcome your feedback to help us continuously improve if you have any comments please phone +44 (0) 1637 830424 or email enquiries@fairbankhotel.co.uk
Created on: 20/04/2008